Clinical Front Desk

Rate Of Pay: $10.00-12.00/hr.
Work Schedule: See Job Summary
Job Summary: We are currently seeking a part time position with expectation to change into a full time position for a front desk/receptionist for physical therapy outpatient clinic serving people in the El Paso and Las Cruces region. As a front desk/receptionist, you will be delegated the position of overseeing administrative duties.
Job Duties:
• Greet patients and visitors in a warm, professional manner.
• Scheduling of patients, reschedule, and confirm patient appointments.
• Calling doctors’ offices.
• Assisting with filing, scanning, faxing, and other administrative duties as needed.
• Answering telephone calls, faxes, and emails from patients or Dr’s offices and directing them to relevant staff.
• Take messages, and return calls as needed
• Verify insurance coverage, obtain authorizations, and collect necessary patient documentation, as well as claim submissions.
• Process patient check-in and check-out, including collecting payments and issuing receipts.
• Maintain organized and accurate patient records in the EMR system.
• Communicate effectively with therapists and other staff regarding scheduling or patient needs.
• Monitoring inventory for office supplies and equipment supplies.
• Respond to record requests
• Collect and sort all mail and packages
• Maintain a clean and organized front desk and reception area.

Qualifications::
• High School diploma/GED equivalent required (Associate degree preferred.).
• Knowledge of insurance verification and medical terminology is a plus.
• Administrative experience in healthcare setting or clerical is preferred
• Strong communication, organization, and multitasking skills.
• Proficient in Microsoft Office and comfortable learning clinic-specific EMR systems.
• Friendly, professional demeanor with a strong commitment to patient care
• Ability to type accurately and efficiently

Work Schedule:
• Initial Part-Time Schedule: Monday – Thursday 1:00 pm – 5:30 pm, Friday 8:00 am – 12:00 pm
• Transitional Full-Time Schedule: Monday – Thursday 8:00 am – 5:30 pm, Friday 8:00 am – 12:00 pm

Compensation:
• Competitive pay based on experience. Starting from $10 – $12 per hour
• Opportunities for growth and training