Intake Specialist

ROP: $13/hr.
LOCATION: Lower Valley, El Paso, TX
SCHEDULE: Full time

Essential Duties & Responsibilities for Inside Sales Representatives:
• Selling and presenting a private medical consulting service to U.S. Military Veterans who need assistance with pursuing the VA disability benefits for which they qualify
• Effectively establish rapport, demonstrate compassion, present our company value and create motivation with the veteran client to gather necessary documents to help build an initial review strategy designed to help the veteran client gain all eligible disability compensation
• Strong ability to articulate thoughts in a precise and professional manner, so veteran clients are clear on our process to assist
• Entering and updating veteran client information into the CRM system
• Managing assigned leads efficiently as directed by leadership
• Meeting minimum daily performance and activity metrics
• Resolving veteran objections, concerns, and issues that help them see value in using Warrior Allegiances services
• Ability to effectively communicate Initial Review Claim path to veterans to gain interest in our services
• Ability to gain commitment from veterans by getting their signature on our Medical Consulting Services Agreement which contains terms, fees, and details of payment to be rendered by the client
• Other duties as assigned
Required Skills & Competencies for Inside Sales Representatives:
• High school Diploma or Equivalent A.S. In Business preferred
• 1 – 2 years of telephone sales or account management experience
• Excellent communication and organizational skills
• Computer proficiency with MS Office, Google-based documents, CRM, and proprietary software applications
• Achieve established daily, weekly and monthly goals
• Manage veteran contacts through CRM to ensure proper notation of actions
• Effectively overcome objections and concerns to keep qualified veterans interested in getting our assistance
• Active listening skills on each call with the ability to retain information while multitasking through software applications, including concise and accurate notation in CRM to complete calls in a timely and efficient manner