ROP: $12 – $15/hr., Depending on Experience
Location: West El Paso
Work Schedule: Full Time, 8 a.m. – 5 p.m.
ESSENTIAL DUTIES AND RESPONSIBILITES:. Specific job duties may include but are not limited to the following.
• Prepares and submits clean claims to various insurance companies either electronically or by paper.
• Answers questions from patients and Insurance companies.
• Identifies and resolves patient billing complaints.
• Prepares, reviews and sends patient statements
• Evaluates patient’s financial status and establishes budget payment plans.
• Follows and reports status of delinquent account
• Makes recommendations for delinquent accounts to be forwarded to collection agencies.
• Performs various collection actions including contacting patients by phone, correcting and resubmitting claims to third party payers.
• Processes payments from insurance companies
• Translates patient information into alphanumeric and numeric medical codes
• Investigates and corrects rejected and denied claims
• Participates in educational activities and attend weekly, monthly and quarterly staff meetings
• Maintains strict confidentiality and adhere to all HIPAA guidelines and regulations
• Other duties as assigned.
• Knowledge of Basic computer Software such as Word, Excel, and Microsoft Office.
• Knowledge of Medical Software as it pertains to job duties.
• Excellent Customer Service Skills.
• Bilingual (Spanish/English)