Sales Floor Associate
ROP: $10/hr. – 12/hr., Depending on Experience
Location: East El Paso, Texas
Work Schedule: Full Time, Rotating Schedule
Position Summary:
The primary responsibilities of the Sales Associate position are to maintain outstanding customer service, generate sales, merchandise product, and support the store management team..
Major Responsibilities:
The major responsibilities for this position include:
• Maintain awareness of all promotions and advertisements.
• Execute the daily operational, day-to-day goals and priorities assigned by store
management
• Actively participate in daily activity planning.
• Uphold merchandising and store cleanliness standards
• Participate in the processing of new shipments and help the team to keep the
• receiving and back stock area clean and organized
• Responsive of safety issues
• Conscious of shoplifting activity
• Aid customers in locating merchandising in store, on acehardware.com, as well as, processing special orders.
• Solicit customers to open an Ace Rewards membership.
• Answer customers’ questions and provide information concerning their specific
projects.
• Other duties as assigned or job duties may change based on the needs of business.
Minimum Requirements:
The minimum requirements for this position include:
• Education/Training: High School degree, some college preferred. Possess a vast
• product knowledge of hardware related products along with a willingness to learn.
• Experience: Sales and marketing experience with retail programs, establishing
• relationships and working with customers
• Previous experience in a retail environment either in marketing, sales, or back office.
• Skills/Knowledge: Knowledge of retail computer systems, MS Word and Excel a
• plus.
• A commitment to service excellence and customer satisfaction
• Solid team player with excellent interpersonal skills
• Excellent communication skills, exceptional organizational ability, high attention to
• detail, and ability to multitask
• Ability and willingness to work flexible hours including evenings, weekends and
• holidays to meet the needs of the business
Physical Requirements:
The minimum physical requirements for this position include:
• Must be able to lift 40 pounds frequently to load and unload customer orders.
• Ability to stand for an extended period of time.
• Move and handle merchandise and fixtures throughout the store, which entails lifting and perform all functions as set forth.
