WARRANTY COORDINATOR

ROP: $10 – 15/hr., Depending on Experience
Location: El Paso, TX

Work Schedule: Full-Time
Job Description:
We have a full-time opportunity for a Warranty Liaison to assist our warranty team on our new homes. This position requires a high school diploma or equivalent and three years of related warranty experience. Prospective candidates must be detail-oriented, possessing the ability to maintain a high level of accuracy, be self-motivated, and able to work independently as well as in a team environment. Bilingual and Strong MS Office skills are a plus.
We are an Equal Opportunity Employer and a Drug Free Workplace
Responsibilities:
• Must be punctual, able to sustain attendance guidelines, and work hours as assigned
• The primary responsibility for the Warranty Liaison is planning and scheduling service activities.
• Submission of all work orders with COMPLETE information of work performed or description of the problem to be forwarded to subcontractor/vendor for resolution daily.
• Ensures all problems are resolved and follow-up is completed in a timely manner and according to service level agreements
• Must be able to work under pressure
• Responding to homeowner inquiries regarding warranty coverage.
• Coordinates repairs with subcontractors when necessary.
• The person should be well versed in the home building industry, and well versed in both the customer and company processes.
• Be able to identify and repair warranty-related issues from our homeowners.
• Identify problems, work close with the subcontractors and internal employees.
• Perform any other duties as directed by management.

WHAT YOU BRING TO THE TEAM:
• Excellent customer service skills
• Knowledge of residential construction.
• Excellent verbal and written communication skills. English-Spanish
• Ability to work independently and meet deadlines.
• Strong attention to detail.

Job Type: Full-time
Experience: 3 years (Preferred)
Education: * High school or equivalent (Required)
• Bilingual English / Spanish (Required)
• Vacation & Company Holidays
Schedule:
• Monday to Friday


APARTMENT MAINTENANCE I

ROP: $11 -13/hr.Depends on Experience
Location: El Paso, TX
Work Schedule: Full Time, M – F 7 a.m. – 5 p.m., on call

SUMMARY: Perform work involving the skills of two or more maintenance or craft occupations to keep machines, mechanical equipment, or the structure of an establishment in repair. Duties may involve pipe fitting; boiler making; insulating; welding; machining; carpentry; repairing electrical or mechanical equipment; installing, aligning, and balancing new equipment; and repairing buildings, floors, or stairs.

ESSENTIAL DUTIES AND RESPONSIBILITES:
• Inspect, operate, or test machinery or equipment to diagnose machine malfunctions.
• Dismantle machines, equipment, or devices to access and remove defective parts, using hoists, cranes, hand tools, or power tools.
• Perform routine maintenance, such as inspecting drives, motors, or belts, checking fluid levels, replacing filters, or doing other preventive maintenance actions.
• Diagnose mechanical problems and determine how to correct them, checking blueprints, repair manuals, or parts catalogs, as necessary.
• Repair machines, equipment, or structures, using tools such as hammers, hoists, saws, drills, wrenches, or equipment such as precision measuring instruments or electrical or electronic testing devices.
QUALIFICATIONS: Must have previous Maintenance Experience. Must have own tools. English/Spanish preferred.


MAINTENANCE FLOOR TECH

ROP: $11.50/hr., Depending on Experience
Location: Various Locations
Work Schedule: Hours & Days Vary, 2nd Shift, Some Weekends

ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Clean building floors by sweeping, mopping, scrubbing, or vacuuming them.
• Gather and empty trash.
• Service, clean, and supply restrooms.
• Clean and polish furniture and fixtures.
• Clean windows, glass partitions, and mirrors, using soapy water or other cleaners, sponges, and squeegees.
• Dust furniture, walls, machines, and equipment.
• Mix water and detergents or acids in containers to prepare cleaning solutions, according to specifications.
• Steam-clean or shampoo carpets.
• Strip, seal, finish, and polish floors.
• Drive vehicles required to perform or travel to cleaning work, including vans, industrial trucks, or industrial vacuum cleaners.
• Follow procedures for the use of chemical cleaners and power equipment, in order to prevent damage to floor and fixtures.
• Monitor building security and safety by performing such tasks as locking doors after operating hours and checking electrical appliance use to ensure that hazards are not created.
• Move heavy furniture, equipment, and supplies, either manually or by using hand trucks.
• Requisition supplies and equipment needed for cleaning and maintenance duties.
• Other duties as assigned.

QUALIFICATIONS: Must be able to lift 50 lbs. or more. Complete pre-employment background and meet hiring criteria. Prefer someone with some experience with Floor Maintenance Equipment.


GYM MANAGER

ROP: $10/Depends on Experience/hr. plus bonuses
LOCATION: West El Paso, TX
SCHEDULE: Full time,

Job Summary: The Gym Manager is accountable for all POS and re-occurring revenues. This person directly leads a team of Membership Advisors, who sells and promotes the client’s memberships, programs, services, and products by motivating current and prospective members to achieve their fitness goals. Additionally, the Sales Manager maintains the business plan and marketing strategies to increase membership retention, membership sales, and drives revenue from the client’s memberships, products and services while also duplicating themselves from within the farm team.

Job Duties and Responsibilities:
● Creates and executes the sales department operational strategies to achieve business objectives
● Determines and monitors the department’s key performance indicators using the company’s Cumulative Production Report. The KPIs are:
o Closing Rate
o Membership Sales Goal
o Personal Training and Pilates Sales Goal
o EFT Transfer Percentage
o Appointments Scheduled
o Compliance Checklist Results
o New Member Assessments Scheduled

● Develops and manages sales department budgets
● Directs and leads sales department employees
● Hires, supervises, develops and mentors sales team members
● Assists with corporate sales negotiations, attends sales presentations and helps close deals
● Directly manages high-profile customer accounts
● Develops and oversees a sales training program for new and existing employees
● Partners with marketing to develop lead generation and revenue generation programs, and to create high performing sales collateral
● Oversees and drives adoptions of sales technology including client relationship management tools
● Determines sales training needs for the organization, divisions or departments
● Coaches sales team on a variety of effective sales techniques
● Oversees the set up and maintenance of club software and associated sales reports
● Educates Membership Advisors on gym membership SOP’s
● Achieves daily, weekly and monthly acquisition and retention goals through persistent and enthusiastic outreach
● Keeps informed of new training methods, competitor techniques, and pending introduction of new company products to ensure current and effective raining programs for sales team members
● Analyzes performance of sales personnel to determine need for additional training
● Resolves customer complaints regarding sales and service
● Plans and directs staffing, training, and performance evaluations to develop and control sales and service programs
● Reviews operational records and reports to project sales and determine profitability
● Prepares budgets and approves budget expenditures
● Consults with department heads to plan advertising services and to secure information on equipment and customer specifications
● Customizes the buying experience by encouraging involvement with our people, programs and places to align with the unique needs, interests and goals of each prospective member
● Collaborates daily with club leadership to ensure effective onboarding and strong retention of members
● Initiates, develops and maintains personalized relationships with members
● Must be familiar with working with CRM softwares (Very Important)
Most importantly, the Sales Manager is responsible for making sure the following sub-departments are functional within the Sales Department:
• Community outreach
• Proper lead followup using Hubspot, our CRM platform
• Corporate Sales
Qualifications/Skills/Requirements:
● High School Diploma
● 3+ years of experience in sales management
● 5+ years of experience in direct or outside sales (B2B a plus)
● Strong prospecting skill and excellent closing skills
● Ability to work a variety of work schedules
● Experience working with CRM software platforms for lead management
● Ability to sit, stand, walk, reach, climb or lift up to 50 pounds
● Must be able to work a split shift if needed
Preferred Requirements
● Bachelor’s degree in Business, Marketing, Sales or a related field
● Experience selling and leading sales teams within the Health, Fitness and Wellness industry
● Prior experience working with HubSpot software


ASSISTANT PLUMBER

Rate of Pay: $12 - $13/hr., Depending on Experience
Work Schedule: M-F, Full time

Essential Duties and Responsibilities: Individual will assist plumber in design, layout, preparation and installation of plumbing systems in drainage, venting, domestic water, gas, water heaters, re-models, repair and new plumbing work. Other duties assigned.

Qualifications: Must be familiar with hand tools, power tools, cordless tools, safety practices and work neatly and effectively. Must be able to work indoors, outdoors, and in all types of weather. Must be able to work 40 hours/week minimum plus additional time or weekends when needed due to workload. Applicant must be able to communicate in English/Spanish. Must have reliable transportation. Must have a valid Texas driver’s license. Must pass all pre-employment requirements. Employer expects individuals be clean in appearance, that they be organized and have a good attitude, good work ethic and ability to learn and retain information.


LICENSED PLUMBER

ROP: $16.50 - $18.50/hr. Depending on Experience
Location: El Paso, TX
Work Schedule: Full Time, Hours and Days Vary, must be flexible

SUMMARY: Responsible for commercial and residential plumbing. Install, repair, and maintain pipes used for water distribution and wastewater disposal.
ESSENTIAL DUTIES AND RESPONSIBILITES: Plumbers will install and maintain plumbing systems. Coordinate with project manager on installation. Install systems used to transport water, waste, gases, or liquids. Ensure legislation and policies are met and that systems are up to code. Ensure systems meet all standards of building codes and safety. Cut openings in structures in preparation for pipes. Select all materials needed for installation, including type and size of pipe. Install supports and hangers for pipe, fixtures and equipment. Assemble and install valves and fittings. Other duties as assigned.
QUALIFICATIONS: Licensed Plumbers preferred but will accept Non-Licensed plumbers with at least three to four years of experience. Pay grade for non-licensed plumbers is between $12.50 to $13.50/hr., depending on experience.


General Maintenance

ROP: $10/hr. - $15/hr., Depending on experience, qualifications and certifications
Location: El Paso, TX
Work Schedule: Full Time,
ESSENTIAL DUTIES AND RESPONSIBILITES: General maintenance includes performing duties as directed by the master tradesmen for all construction and light maintenance duties as required. They will perform a variety of duties, but in general they are tasked with installing, adjusting and repairing any number of home or commercially used appliances. They will most often work on refrigerators, ovens, washing machines, clothes dryers, ice machines washer-extractors and sometimes, microwaves and vacuum cleaners.
Other Duties as assigned.
QUALIFICATIONS: No experience is necessary. Bilingual (English/Spanish) preferred.


Zest Café Supervisor

ROP: $11/hr.
LOCATION: West El Paso, TX
SCHEDULE: Full time, Hours Vary, 5 positions

Job Summary: Zest Supervisor directs and coordinates the total operation of retail food operations, food preparation, and food service. Zest supervisor provides an independent leadership for customer service, staff supervision/training, quality control, food safety, and cleanliness, sustainability, food/supply ordering and coordinating with vendors according to the company’s Mission, Vision, Values & Service Standards.

Job Duties and Responsibilities: As a team member, primary responsibilities include, but are not limited to:

● Provide the highest quality customer service to all members and guests by greeting them with a welcoming, friendly, energetic, and positive attitude at all times.
● Ensure exceptional customer service by hiring, training, and maintaining a proactive, efficient, professional, and friendly team.
● Set an example of professional behavior and exceptional customer service for all team members
● Ensuring that the kitchen and service areas are clean and organized.
● Maintain upkeep of safety and sanitation standard at highest level and ensure compliance with all regulatory boards.
● Inspects kitchen and dining areas and kitchen utensils and equipment to ensure sanitary standards are met.
● Perform regular inspection of tray assembly, dish room area, and cafeteria for cleanliness and proper operation of equipment.
● Maintain proper temperature of all food items.
● Implement all processes and recommend enhancement of supply ordering functionality
● Keeps records, such as amount and cost of meals served and hours worked by employees.
● Requisitions and inspects food, supplies, and equipment to maintain stock levels and ensure standards of quality are met.

Qualifications/Skills/Requirements:
• Must have knowledge of retail & club business such as Microsoft Office and Windows.
• Must have proficient oral and written communication skills.
• Must have 2 – 3 years of Customer Service experience and Management/Leadership experience.
• A Red Cross CPR/AED certification is required within 60 days of hire.
• Must have a current Texas Food Handlers Certification.


Cashiers

Work Schedule: Hours & Days Vary
ROP: $7.25/hr.

SUMMARY: Individuals first business priority is to assist any customer or potential customer. Nothing is more important than being courteous, friendly, helpful, and prompt in the attention you give to customers.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
PRIMARY DUTIES: Report to supervisor before beginning shift for daily duties and responsibilities. Complete duties/responsibilities in a safe and timely manner. Count money/tray at beginning of shift and then count money at the end of the shift to ensure employee balances. Duties include knowing all the laws associated with selling items such as alcohol, tobacco, lottery, WIC, SNAP (Food Stamps), etc. Cashier should also be able to understand and follow the rules and regulations regarding all methods of payment (cash, checks, etc.) in order to perform daily operations, as well as respect any and all security guidelines put in place to prevent store losses (Manager Key Cards, Register Security/Control Checks, etc.). Greet all customers respectfully, charge correctly, and verify all transactions accordingly. Bag the customer’s purchased items when baggers are unavailable.

SECONDARY DUTIES: Cleaning that includes but is not limited to sweeping, mopping, and removing trash. Check floors around area hourly to make sure they are clean (safety purposes). Will be asked to do returns and stock merchandise if needed. Help other departments when needed.

Requirements: Previous experience is required. Must have Food Handlers Card and TABC certification. Must be able to speak, read and write in English.

Physical Demands of Job:
Stand and walk for several hours at a time. Carry/lift up to 35 lbs. unassisted, but always ask for help when needed. Know proper methods of using a box cutter/knife, pallet jack, hand trucks, and stacking merchandise. Know and follow our Safety Program at all times. Work several shifts; Company runs on customer’s needs and is open 7 days a week. Every department has a dress code and must be followed.


HVAC Technician

ROP: $Depending On Experience/hr.
LOCATION: El Paso, TX
SCHEDULE: Full time

SUMMARY: Heating, Ventilation, & Air Conditioning (HVAC) technicians install, maintain, and repair indoor air quality systems such as air conditioners.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Cleaning, adjusting, and repairing HVAC systems. Assisting with customer inquiries. Performing maintenance, warranty, and emergency repairs.

LANGUAGE AND SKILLS:
- At least 2 years’ experience in servicing HVAC units
- Leadership qualities
- Skilled customer service
- Bilingual (English/Spanish)
- Some technology knowledge (iPad / computer skills)
HVAC Certified (Not required).